Contact information
Contact Information
Last Updated: August 14, 2026
Thank you for visiting LuxePump.
Our customer support team is available to assist with questions regarding products, orders, shipping, returns, refunds, payments, and other store-related inquiries.
Customer Support
Store Name: LuxePump
Website: luxepump.website
Customer Support Email:
support@luxepump.website
Phone:
+1 704-455-6319
Business Address:
54 Forest Ave
Nesconset, NY 11767
United States
Established: 2023
Order Support
For questions regarding an existing order, please include your order number when contacting us. Providing relevant details about your request will help us assist you more efficiently.
For damaged, defective, or incorrect products, please include photographs of the item and packaging where applicable.
Returns and Refunds
LuxePump provides eligible customers with free returns and refunds within 30 days of delivery, subject to our Return & Refund Policy.
To begin a return, contact:
Please do not return merchandise before receiving return instructions from our customer support team.
Shipping Support
We provide free worldwide standard shipping, with an estimated standard delivery timeframe of 7–10 days.
If you have questions regarding tracking, delivery delays, or a shipment that has not arrived, contact our support team with your order number.
General Inquiries
For product questions, website assistance, policy questions, or general customer service inquiries, please contact us by email or telephone.
We aim to handle customer inquiries professionally and as promptly as reasonably possible.
Business Contact Details
LuxePump
54 Forest Ave
Nesconset, NY 11767
United States
Email: support@luxepump.website
Phone: +1 704-455-6319
Website: luxepump.website
LuxePump has been serving customers since 2023.